Oracle 1Z0-1064-26 : Oracle Fusion Service 2026 Implementation Professional
- Exam Code: 1Z0-1064-26
- Exam Name: Oracle Fusion Service 2026 Implementation Professional
- Updated: Sep 26, 2026
- Q & A: 79 Questions and Answers
About Oracle 1Z0-1064-26 Exam Questions
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Oracle 1Z0-1064-26 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Knowledge Management | - Knowledge articles
|
| Topic 2: Service Request Management | - Customer interaction handling
|
| Topic 3: Oracle Fusion Service Overview | - Core Service Architecture
|
| Topic 4: Reporting and Analytics | - Service analytics
|
| Topic 5: Field Service and Dispatch | - Field service operations
|
| Topic 6: Integrations and Extensions | - Integration capabilities
|
Oracle Fusion Service 2026 Implementation Professional Sample Questions:
Which two statements are true regarding the Audit History tab of a Service Request?
- A. It allows users to save searches for later reuse.
- B. It is available only to authorized administrators.
- C. It is exportable to Excel.
- D. It is enabled by default.
- E. It is searchable by date range, username, event type, event severity, and event duration.
Correct Answer: A,D 🗳️
What three things should you perform to show product images in the Product Picker component in Digital Customer Service (DCS)?
- A. Add product ID(s) to the database component.
- B. Add images as the product image will not be pulled from Engagement Cloud.
- C. Add the Product object to your DCS application.
- D. Configure products groups and product items in Engagement Cloud.
Correct Answer: A,C,D 🗳️
Which six Digital Customer Service (DCS) parts can be modified using Visual Builder Cloud Service (VBCS)?
- A. Object triggers
- B. Languages
- C. UI components
- D. Themes
- E. Templates
- F. Pages
- G. Business objects
- H. Object workflows
Correct Answer: A,D,E,F,G,H 🗳️
Which four actions does the REST API for Service Requests (SRs) allow?
- A. Create SR
- B. Delete SR by SR number
- C. Update SR milestone
- D. Delete SR by SR title
- E. Update SR assignee
Correct Answer: A,B,C,E 🗳️
Which two options are true about role synchronization for Digital Customer Service (DCS)?
- A. is real time
- B. is required for every DCS instance
- C. enables DCS user authentication through an identity management service (such as Engagement Cloud identity management)
- D. also synchronizes userIDs and passwords between DCS and Engagement Cloud
Correct Answer: A,B 🗳️
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