Avaya 78202T : Avaya IP Office™ Platform Support Online Test
- Exam Code: 78202T
- Exam Name: Avaya IP Office™ Platform Support Online Test
- Updated: Sep 30, 2026
- Q & A: 190 Questions and Answers
About Avaya 78202T Exam Questions
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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Understanding Avaya IP Office Platform and Security Administration | - Platform architecture and components
|
| Integrated System Logging and Network Diagnostics | - Diagnostics and logging
|
| System Status, Troubleshooting, and Alarm Management | - Troubleshooting operations
|
| Data Backup, Restoration, and System Upgrades | - Backup and restore operations
|
| Call Flow Configuration and System Monitoring | - Call management and monitoring
|
Avaya IP Office™ Platform Support Online Test Sample Questions:
A customer wants to have a Dual Active Voicemail Pro deployment with a primary and a secondary Voicemail Pro server.
To meet the client's requirements, which level of deployment is required?
- A. the Avaya IP Office™ Server Edition
- B. the Avaya IP Office™ Server Edition Select
- C. the Avaya IP Office™ Preferred Edition
- D. a Dual Active Voicemail Pro license
Correct Answer: D 🗳️
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To determine whether the call should be routed to office hours or out of office hours actions, which type of action should be added to a Voicemail Pro call flow?
- A. a Test Condition action with a week planner variable set with the office hours of the week and times
- B. a Test Profile action with a time profile set with the office hours days of the week and times
- C. a Test Variable action with a week planner set with the office hours days of the week and times
- D. a Test Condition action with a week planner condition set with the office hours days of the week and times
Correct Answer: D 🗳️
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A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN.
Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)
- A. Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.
- B. Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.
- C. Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.
- D. Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.
- E. Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.
Correct Answer: A,C,E 🗳️
A customer wants to ensure that a warning message is heard by the participants of the call when call recording is enabled.
To enable this warning message, which setting needs to be set?
- A. From the Web Manager, go to Applications > Media Manager and enable 'Play advice on Call Recording'.
- B. In the Manager application, go to the system settings and enable "Play advice on Call Recording' on the Voicemail tab.
- C. From the Voicemail Pro Client go to Administration > Preferences > General and enable Play advice on Call Recording' on the General tab
- D. Edit the applicable user on either the Manager Application or the Web Manager, and enable 'Play advice on Call Recording' on the Voice Recording tab.
Correct Answer: D 🗳️
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A customer requests that all users should be prevented from dialing international numbers.
What is the quickest way to enable this feature?
- A. Apply a Short Code to ARS.
- B. Apply a Short Code to External Lines.
- C. Apply a Short Code to User Rights.
- D. Apply a Short Code to System Short Codes.
Correct Answer: A 🗳️
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