Microsoft MB-920 : Microsoft Dynamics 365 Fundamentals (ERP)

  • Exam Code: MB-920
  • Exam Name: Microsoft Dynamics 365 Fundamentals (ERP)
  • Updated: Aug 14, 2026
  • Q & A: 153 Questions and Answers

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About Microsoft MB-920 Exam Questions

Why You Should Get MB-920 Certification

If you are an IT professional and want to boost your career in finance or accounting, then you need to get MB-920 certification.

  • With this certification, employers will know that they are hiring a professional who has updated skills and who can contribute to the company's success. Microsoft MB-920 Dumps will help you to prepare for the real exam.
  • It validates the essential knowledge needed to start a career in finance and accounting.
  • It provides you a strong base and increases your understanding regarding Microsoft Dynamics 365 Fundamentals.
  • MB-920 is the best way to boost your career
  • Microsoft Dynamics 365 Fundamentals provides you with the platform to identify the best practices of Microsoft Dynamics that can help you in improving your skills.
  • It Validates your knowledge of modern business application
  • After passing this exam, you can take more advanced exams to become a certified practitioner in financial management, supply chain management, manufacturing and retail.
  • The Microsoft Dynamics 365 Fundamentals is a prerequisite for all other MB certifications.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-920

Certification Topics of Microsoft MB-920 Exam

The topics included in the Microsoft Dynamics 365 Fundamentals Exam are:

  • Dynamics 365 for Finance and Operations
  • Introduction to CRM Service Management
  • Dynamics 365 for Customer Engagement
  • Cash management
  • Introduction to CRM Marketing Management
  • Manage policies and profiles
  • CRM Field Service Management and Project Services Automation
  • Manage identity and access
  • Accounting standards and localizations for finance
  • Dynamics 365 for Talent
  • Deploy Windows devices
  • Manage apps
  • Manage updates
  • Power Platform
  • Security privacy
  • Manage data access and protection

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Prerequisites for Microsoft MB-920 Exam

It's important to be familiar with the prerequisites before taking MB-920. The prerequisites will help you understand the topics covered in the test. Besides, they will also guide you on how to go about preparing for the exam.

  • Basic knowledge of how sales process is used for managing opportunities
  • It is important to be familiar with the latest Dynamics 365 applications.
  • You should have knowledge on how to use the Microsoft Dynamics 365 applications such as the Customer Service and Field Service.
  • Sales, Marketing and Customer Service
  • Microsoft Dynamics 365 Customer Engagement Overview
  • Finance and Business Intelligence
  • You need to have some experience in implementing Dynamics 365 Customer Engagement and Power Platform solutions.
  • You need to have experience in using Azure Cognitive Services such as Text Analytics, LUIS, etc.
  • You should have some knowledge on how to use the PowerApps, Flow, Portal, and PowerBI.

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Microsoft MB-920 exam certification, as the IT technology focus is a critical component of enterprise systems. So if you want make a strong position in today's competitive IT industry, the Microsoft Dynamics 365 MB-920 exam certification is essential. More and more IT practitioners are increasingly aware of the need for professional development to enrich themselves. As we all know, there are some difficulty and obstacles for getting the MB-920 exam certification. MB-920 exam training materials will meet your needs and drag you out of the troubles. The opening hints and tips of MB-920 exam training materials will help you when you get stuck. The high-relevant, best-quality of MB-920 exam questions & answers can extend your knowledge. So you can do your decision whether to choose MB-920 exam dumps or not. Here are some descriptions of MB-920 Microsoft Dynamics 365 Fundamentals (ERP) exam training materials, please take a look.

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Microsoft MB-920 Exam Syllabus Topics:

SectionWeightObjectives
Describe finance and operations core capabilities20-25%- Supply chain capabilities
  • 1. Warehouse management basics
    • 2. Inventory management
      • 3. Procurement and sourcing
        - Financial management capabilities
        • 1. Accounts payable and receivable
          • 2. General ledger and financial reporting
            Describe Microsoft Dynamics 365 finance and operations apps20-25%- Core concepts of ERP applications
            • 1. Overview of Dynamics 365 ERP ecosystem
              • 2. Role of finance and operations apps in business processes
                - Supported application areas
                • 1. Project Operations overview
                  • 2. Supply Chain Management
                    • 3. Commerce
                      • 4. Finance
                        Describe reporting and integrations25-30%- System integration
                        • 1. Microsoft ecosystem integration (Azure, Power Platform)
                          • 2. Third-party integration overview
                            - Data management and reporting
                            • 1. Reporting tools in Dynamics 365
                              • 2. Dataverse integration concepts
                                Describe finance and operations functionality25-30%- User experience and reporting
                                • 1. Embedded analytics
                                  • 2. Power BI integration overview
                                    - Business process automation
                                    • 1. Integration with Microsoft ecosystem
                                      • 2. Workflow automation

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