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| Section | Objectives |
|---|---|
| Ethics and Decision Making | - Decision-making models - Ethical frameworks in organizations - Corporate social responsibility |
| Communication and Team Dynamics | - Group development and team effectiveness - Interpersonal and organizational communication - Conflict resolution strategies |
| Organizational Culture and Change | - Organizational culture development and impact - Change management models - Resistance to change and mitigation strategies |
| Motivation and Employee Behavior | - Job satisfaction and performance - Incentives and rewards systems - Content and process motivation theories |
| Foundations of Organizational Behavior | - Organizational systems and structures - Individual vs group behavior in organizations - Introduction to organizational behavior principles |
| Leadership Theory and Practice | - Transformational vs transactional leadership - Trait, behavioral, and contingency leadership theories - Leadership styles and effectiveness |
1. What is a purpose of employee performance evaluations?
Select one.
A) To measure reliability of an employee's attitude toward customers
B) To serve as criteria against which management validates selection and development programs
C) To assess the physiological symptoms of organizational dysfunctionality
D) To evaluate the physiological symptoms of organizational functionality
2. What is a personal view of how one is supposed to act in a given group situation?
Select one.
A) Role perception
B) Role conflict
C) Role identity
D) Role expectation
3. A company has restructured around teams but performance has not met expectations.
What should be the main evaluation criterion in an appropriate performance evaluation for supporting and improving the performance of teams?
Choose 1 answer
A) Team members' attitudes
B) Team cooperativeness
C) Team activities
D) Team results being tied to important goals
4. A person wants a comfortable life, a sense of accomplishment, and happiness.
Which type of values arethese?
Select one.
A) Determinate values
B) Instrumental values
C) Terminal values
D) Intermediate values
5. What is true about social loafing in the work place?
Select one.
A) It supports low employee performance and satisfaction when employees are performing structured tasks in groups.
B) It challenges the logic that the productivity of a group should be at least equal to the sum of productivity of each individual in the group.
C) It increases employee expectations that effort will lead to a lower level of performance when tasks are ambiguously structured.
D) It seeks to reconcile divergent attitudes and to align attitudes and behaviors so they appear rational and consistent.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: B |
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