Cisco 350-801 : Implementing and Operating Cisco Collaboration Core Technologies

  • Exam Code: 350-801
  • Exam Name: Implementing and Operating Cisco Collaboration Core Technologies
  • Updated: Aug 20, 2026
  • Q & A: 630 Questions and Answers

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About Cisco 350-801 Exam Questions

Cisco 350-801 Exam and Its Skills Outline

The 350-801 certification exam assesses the applicants’ competency in a wide range of various topics. The skills covered in this test are combined in several objectives that are highlighted below:

  • Protocols, Codecs & Endpoint (20%)

    Answering the questions from this objective, the students must demonstrate that they have the ability to troubleshoot such elements as tear down and call set up, and SDP of a SIP conversation. They also need to show that they are capable of troubleshooting a SIP call between specified two endpoints, troubleshoot DTMF Internetworking and Relay on CUBE and DTMF Relay, and identify the most suitable collaboration codecs for a specific scenario. The topic also covers the learners’ expertise in troubleshooting collaboration endpoints and deploying SIP endpoints, including Bulk Administration Tool, self-provisioning, and manual.

  • Cisco IOS XE Gateway & Media Resources (15%)

    This subject encompasses the candidates’ knowledge of configuring a number of gateway elements, such as DTMF, dial peers, codec preference list, and voice translation profiles and rules, as well as familiarity with configuring ISDN PRI/BRI. This area also involves the skills associated with troubleshooting ISDN/BRI, verifying and configuring MGCP, and identifying the most suitable media resources for a specific scenario (software and hardware).

  • Collaboration Applications (10%)

    This subject evaluates one’s skills in customizing Cisco Unity Connection mailbox, explaining Cisco Unity Connection call handlers and deploying Cisco Jabber on-premises. In addition, the area measures the candidates’ ability to describe the class models used in providing QoS on a network.

  • Infrastructure & Design (20%)

    This domain includes core design elements, such as licensing (Flex, Smart), Bandwidth, high availability, dial plan, disaster recovery, security (TLS, SRTP, certificates, and Quality of Service Design (QoS) overview, related to Cisco Collaboration architecture described in SRND/PA. It also covers the function of Edge devices such as Cisco Unified Border Element and Expressway in Cisco Collaboration architecture, and configuration of certificates, TFTP, LDAP, LLDP, CDP, NTP and DHCP network components in order to support Cisco Collaboration solutions.

    The candidates will also face questions testing their competency in troubleshooting various network components, such as NTP, DNS (Reverse Pointer Record, SRV), and LDAP integration on Cisco Unified Communications Manager, among other network components in the Cisco Collaboration solution. Moreover, this topic includes explaining the components such as SNMP and DNS to support Cisco Collaboration solutions.

  • Call Control (25%)

    Within this section, the applicants need to show their ability to describe the digital analysis process of Cisco Unified Communications Manager, implement the toll fraud prevention on Cisco Unified CM, describe mobile and remote access, and customize globalized call routing in the Cisco Unified CM.

  • QoS (10%)

    This topic area requires that the examinees prove that they can describe issues that can result in poor video and voice quality, explain the QoS requirements for Bandwidth, Pocket loss, and latency, and explain the class models for offering Qo on a network.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcor-350-801.html

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Understanding functional and technical aspects of Implementing Cisco Collaboration Core Technologies (350-801 CLCOR) Protocols, codecs, and endpoints

The following will be discussed in CISCO 350-801 exam dumps:

  • Exploring Call Signaling over IP Networks
  • Implementing MGCP Gateways
  • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
  • Identify the appropriate collaboration codecs for a given scenario
  • Troubleshoot collaboration endpoints
  • Call set up and tear down
  • Describing Dial Plans and Endpoint Addressing
  • Bulk Administration Tool (BAT)
  • Integrating Cisco Unified Communications Manager LDAP
  • Implementing Globalized Call Routing
  • Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
  • Troubleshoot these elements of a SIP conversation
  • Deploy SIP endpoints
  • Implement classification and marking
  • Define QoS and its models
  • Configure codec negotiations
  • Describing Cisco Instant Messaging and Presence
  • Configure classification and marking options on Cisco Catalyst switches
  • Enabling Cisco Jabber
  • Exploring Codecs
  • Implementing Cisco Unified Communications Manager Provisioning Features
  • DTMF
  • Describing the Cisco Collaboration Solutions Architecture
  • Implementing Toll Fraud Prevention
  • Manual
  • SDP
  • Implementing Voice Gateways
  • Configure and troubleshoot Cisco Unity Connection call handlers
  • Configuring Calling Privileges in Cisco Unified Communications Manager
  • Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager
  • Self provisioning

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Cisco 350-801 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Cisco IOS XE Gateway and Media Resources15%- Troubleshoot IOS XE dial plans and dial peer matching
- Describe IOS XE media resources (Conferencing, MOH, Transcoding)
- Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers)
Topic 2: Infrastructure and Design20%- Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE)
- Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS)
- Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal)
Topic 3: Call Control25%- Describe the Cisco Unified Communications Manager (CUCM) digit analysis process
- Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group)
- Implement toll fraud prevention on CUCM
- Describe Mobile and Remote Access (MRA)
Topic 4: Protocols, Codecs, and Endpoints20%- Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media)
- Identify the appropriate codec for a given scenario (G.711, G.729, Opus)
- Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway)
- Describe SIP interworking between CUCM and Cisco Expressway
Topic 5: Collaboration Applications5%- Configure Cisco Jabber (Switching modes, Deployment modes)
- Configure Cisco Unity Connection (MWI, SIP integration)
Topic 6: Quality of Service (QoS)15%- Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss)
- Configure LLQ (class map, policy map, service policy)
- Describe the QoS requirements for these applications (Voice, Video, Data)
- Describe the class models for providing QoS (DiffServ, IntServ)

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