Cisco 642-427 : Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0)

  • Exam Code: 642-427
  • Exam Name: Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0)
  • Updated: May 26, 2026
  • Q & A: 301 Questions and Answers

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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Refer to the Exhibit.

The Exhibit shows the output of an unsuccessful RSVP call setup that uses G.711 codec. Which configuration on serial 0/1/0.121 would resolve that issue?

A) ip rsvp bandwidth 40 24
B) ip rsvp bandwidth 96 96
C) ip rsvp bandwidth 40 40
D) ip rsvp bandwidth 80 16
E) ip rsvp bandwidth 96 80


2. Which option can cause an offnet call to fail?

A) voice codec mismatch
B) IP subnet mismatch
C) phone type mismatch
D) phone protocol mismatch


3. You need to collect debug information in a production environment on urgent basis to troubleshoot a problem. Which two commands are recommended by Cisco that you should run? (Choose two.)

A) logging buffered
B) undebug all
C) show logging info
D) show debug
E) no debug all
F) no logging console


4. Which tool or approach is the most effective to display detailed real-time output of CPU utilization of Cisco Unified Communications Manager servers for troubleshooting purposes?

A) RTMT
B) creating trace files
C) sniffer traces
D) DNA


5. Which troubleshooting tool is the most effective in parsing the large traces of call setup on many Cisco IP Phones that are registered in a Cisco Unified Communications Manager cluster to just two Cisco IP Phones?

A) the Triple combo tool
B) RTMT
C) sniffer filters
D) DNA


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: A,F
Question # 4
Answer: A
Question # 5
Answer: A

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