Avaya 7004.1 : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

  • Exam Code: 7004.1
  • Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
  • Updated: Jul 25, 2026
  • Q & A: 66 Questions and Answers

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Avaya 7004.1 Exam Syllabus Topics:

SectionWeightObjectives
System Architecture & Components20%- IP Peer Networking
  • 1. Network Routing Service (NRS)
    • 2. IP Peer configuration and protocols
      - CS 1000 Hardware and Software Architecture
      • 1. System components and redundancy
        • 2. CS 1000E and CS 1000M platforms
          Maintenance & Monitoring25%- Routine Maintenance
          • 1. Backup and restore procedures
            • 2. Software upgrades and patches
              - System Monitoring & Alarms
              • 1. Performance monitoring tools
                • 2. Log analysis and alarm handling
                  Security & System Management10%- Access Control & Security
                  • 1. User rights and authentication
                    • 2. Security best practices
                      Troubleshooting & Fault Resolution20%- Diagnostic Tools
                      • 1. Network and protocol troubleshooting
                        • 2. Trace commands and system utilities
                          - Common Fault Isolation
                          • 1. Call routing and signaling problems
                            • 2. Hardware and media gateway issues
                              System Administration & Configuration25%- Element Manager & System Manager
                              • 1. Dialing plans and routing configuration
                                • 2. User and device provisioning
                                  - Feature Implementation
                                  • 1. Call processing and services
                                    • 2. Integration with Avaya Aura

                                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                                      1. When deploying ESA for IP telephones, a method for determining the location of the IP telephones is required. If you are deploying internally, what would one method be?

                                      A) Deploy Discovery Manager (DM)
                                      B) Deploy ESA Package 387 (Virtual Office Enhancement)
                                      C) Deploy ESA Package 382 (Virtual Office).
                                      D) Deploy Location Information Services (US)


                                      2. Click the Exhibit button.

                                      A customer's dialing requirement, listed below, require that all station users assigned an NCOS of 3 and Class of Service of Conditionally Toll Denied (CTD) be able to place toll calls from the United States to Australia.
                                      Australia Country Code: 61
                                      NCOS of 3 has an FRL of 3
                                      Expensive Routers are not being used
                                      With reference to the exhibit, which table will allow all station users to be able to place these toll calls?

                                      A) Provisioning Table C
                                      B) Provisioning Table B
                                      C) Provisioning Table D
                                      D) Provisioning Table A


                                      3. Click the Exhibit button.


                                      A customer has asked if the Communication Server 1000 RIs. 7 x system can provide Exchange users with the ability to selectively drop people that have been added to a conference.
                                      Based on the print-outs, what capabilities are currently available to the user of extension 2006?

                                      A) The user can see the conferee display count but cannot selectively disconnect callers.
                                      B) The user cannot see the conferee display count but selectively disconnect callers.
                                      C) The user cannot see the conferee display count or selectively disconnect callers.
                                      D) The user can see the conferee display count and can selectively disconnect callers.


                                      4. Click the Exhibit button.

                                      A Communication Server 1000 RIs. 7 x customer is adding a new Human Resource department with eight IP telephone users. The customer has asked for the telephones to be programmed with consecutive Directory Number (DNs) from their DID range (20002099).
                                      Which number sequence is available to meet the customer's requirements?

                                      A) 2091 - 2098
                                      B) 2010 - 2017
                                      C) 2050 - 2057
                                      D) 2001 - 2008


                                      5. Click the Exhibit button.

                                      Consider a company's dialing plan shown in the exhibit and an example for its requirements:
                                      A station user at the company, with Location Code 221, placed an ESN call, dialing 7-2212581. This would be an On-Net call and the NARS programming must remove the LOC code and dial the DN internally.
                                      What programming would remove the location code for a call dialed within the originating Communication Server 1000 to a DN on that same Communication Server 1000?

                                      A) Each site would have the Location Codes for all sites programmed as Home Location Codes (HLOC) in Translation Table #1 of their CS 1000.
                                      B) Home NPA Codes (HNPA) for each site would be programmed under Translation Table #1 at each location in their CS 1000.
                                      C) The location codes for each site would be programmed under the LOC programming in Translation Table #2 at all locations.
                                      D) Each site would have its own Location Code programmed as a Home Location Code (HLOC) under Translation Table #1 in their CS 1000.


                                      Solutions:

                                      Question # 1
                                      Answer: A
                                      Question # 2
                                      Answer: B
                                      Question # 3
                                      Answer: D
                                      Question # 4
                                      Answer: A
                                      Question # 5
                                      Answer: D

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