Avaya 78202T : Avaya IP Office™ Platform Support Online Test

  • Exam Code: 78202T
  • Exam Name: Avaya IP Office™ Platform Support Online Test
  • Updated: Jul 04, 2026
  • Q & A: 190 Questions and Answers

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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. A customer wants to have a Dual Active Voicemail Pro deployment with a primary and a secondary Voicemail Pro server.
To meet the client's requirements, which level of deployment is required?

A) the Avaya IP Office™ Server Edition
B) the Avaya IP Office™ Server Edition Select
C) the Avaya IP Office™ Preferred Edition
D) a Dual Active Voicemail Pro license


2. To determine whether the call should be routed to office hours or out of office hours actions, which type of action should be added to a Voicemail Pro call flow?

A) a Test Condition action with a week planner variable set with the office hours of the week and times
B) a Test Profile action with a time profile set with the office hours days of the week and times
C) a Test Variable action with a week planner set with the office hours days of the week and times
D) a Test Condition action with a week planner condition set with the office hours days of the week and times


3. A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN.
Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)

A) Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.
B) Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.
C) Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.
D) Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.
E) Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.


4. A customer wants to ensure that a warning message is heard by the participants of the call when call recording is enabled.
To enable this warning message, which setting needs to be set?

A) From the Web Manager, go to Applications > Media Manager and enable 'Play advice on Call Recording'.
B) In the Manager application, go to the system settings and enable "Play advice on Call Recording' on the Voicemail tab.
C) From the Voicemail Pro Client go to Administration > Preferences > General and enable Play advice on Call Recording' on the General tab
D) Edit the applicable user on either the Manager Application or the Web Manager, and enable 'Play advice on Call Recording' on the Voice Recording tab.


5. A customer requests that all users should be prevented from dialing international numbers.
What is the quickest way to enable this feature?

A) Apply a Short Code to ARS.
B) Apply a Short Code to External Lines.
C) Apply a Short Code to User Rights.
D) Apply a Short Code to System Short Codes.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: D
Question # 3
Answer: A,C,E
Question # 4
Answer: D
Question # 5
Answer: A

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