Nortel 920-181 : CallPilot RIS.5.0 Engineering

  • Exam Code: 920-181
  • Exam Name: CallPilot RIS.5.0 Engineering
  • Updated: Oct 05, 2026
  • Q & A: 59 Questions and Answers

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Nortel 920-181 Exam Syllabus Topics:

SectionObjectives
Networking and Integration- System Connectivity
  • 1. Network configuration
  • 2. PBX integration
  • 3. Directory and email integration
CallPilot Rls. 5.0 Architecture- CallPilot System Overview
  • 1. CallPilot components and architecture
  • 2. Integration with communication systems
  • 3. Hardware and software requirements
Installation and Configuration- System Deployment
  • 1. Installation procedures
  • 2. Licensing and feature activation
  • 3. Initial system configuration
Maintenance and Troubleshooting- Operations and Support
  • 1. System monitoring and diagnostics
  • 2. Backup and recovery procedures
  • 3. Fault isolation and performance optimization
Messaging Services Administration- Mailbox and Messaging Management
  • 1. Mailbox creation and administration
  • 2. Distribution lists and messaging services
  • 3. Unified messaging features

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