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1. Which of the following BlackBerry Applications enables users to easily migrate to a new BlackBerry 10 (BB10) device?
A) BlackBerry Balance
B) BlackBerry Link
C) BlackBerry Protect
D) BlackBerry Desktop software
2. A user reports that their Email account is reporting an error that states "Your Device is not connected to a network ". What is the cause?
A) Wi-Fi radio is enabled
B) NFC is connected to external device
C) Wireless carrier data is not connected
D) Bluetooth radio is not connected to the wireless network
3. When a user tries to delete an application, there is no trash bin icon. What type of application is this?
A) Core BlackBerry 10 (BB10) application
B) Enterprise Java application
C) Third-Party BlackBerry Application
D) Core BlackBerry 7 (BB7) application
4. When a BlackBerry 10 (BB10) device is connected to a computer, the internal storage devices such as the inserted micro SD card are not mounted and mapped to drive letters. What is the most likely cause and how can it be corrected?
A) The BlackBerry Device Manager is not installed on the host computer and the BB10 will not have the capability to mount the internal storage devices as drive letters. Install the BlackBerry Device Driver and retry the connection.
B) The BlackBerry Mapped Network Device driver is not loaded, the BlackBerry Device Manager requires this driver to map the internal BB10 storage devices to drive letters. Install the required driver from Windows Update and try again.
C) The Wi-Fi radio has been turned off, and this prevents the BB10 from accepting the mapped drive request from the BlackBerry Device Manager. Turn on the Wi-Fi radio and retry the connection.
D) The host computer has used the drive letters reserved for BlackBerry mapped drives. These drives will need to be moved to allow the BlackBerry drive letters to be assigned to the BB10.
5. When switching from a BlackBerry 7 (BB7) to a BlackBerry 10 (BB10) Smartphone, how can information be backed up so it can be restored to the new device without connecting to a PC?
A) In BlackBerry Protect, register both devices, and the information will automatically be backed up and restored.
B) With an SD Card inserted, on the BlackBerry Smartphone running OS 7, go to Setup > Device Switch > Using a Media Card > Save data.
C) Pair the two devices using Bluetooth, go to Setup > Device Switch > Transfer via Bluetooth.
D) Migrate the user account from BlackBerry Enterprise Server to Blackberry Device service (BDS), and the user's data will automatically be transferred.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: B |
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