SAP C-PXSUP-90 : SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

  • Exam Code: C-PXSUP-90
  • Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
  • Updated: Jul 22, 2026
  • Q & A: 80 Questions and Answers

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SAP C-PXSUP-90 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: SAP Business All-in-One Support25%- Application-Specific Support
  • 1. Incident handling for preconfigured business processes
    • 2. Customizing and transport management
      • 3. System monitoring and health checks
        Topic 2: ABAP System Analysis & Troubleshooting40%- Error & Performance Analysis
        • 1. Traces: SQL Trace, ABAP Trace, ST05
          • 2. System logs: SM21, ST11, SM13, SM12
            • 3. Debugging techniques and runtime analysis
              - ABAP Workbench & Dictionary
              • 1. Transactions SE80, SE11, SE16, SM30
                • 2. Screen processing (PAI/PBO) and system fields
                  • 3. Data Dictionary objects and attributes
                    Topic 3: Incident Management Fundamentals20%- Support Process Overview
                    • 1. Business hours and SLA configuration
                      • 2. Response and escalation procedures
                        • 3. Message lifecycle and status management
                          - SAP Support Infrastructure
                          • 1. Connecting to SAP Global Support
                            • 2. SAP Solution Manager Work Centers
                              • 3. SAP Notes and Knowledge Base search
                                Topic 4: Advanced Support Tools & Procedures15%- Collaboration & Reporting
                                • 1. Updating messages with SAP
                                  • 2. Support reporting and documentation
                                    - SAP Note Implementation
                                    • 1. Transaction SNOTE usage
                                      • 2. Correction instruction application

                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        1. Which of the following technology features support the performance of database access? (Choose two)

                                        A) Buffering
                                        B) Foreign Keys
                                        C) Fixed Values
                                        D) Primary Index


                                        2. Which of the following scenarios are supported by SAP Solution Manager? (Choose two)

                                        A) Service Desk
                                        B) Backup and Recovery
                                        C) Solution Monitoring
                                        D) Service Marketplace


                                        3. Which tool analyzes program terminations? (Choose two)

                                        A) System Log (SM21)
                                        B) ABAP Editor (SE38)
                                        C) Dump Analysis (ST22)
                                        D) Data Dictionary (SE11)


                                        4. How can you access the ABAP Development Workbench? (Choose two)

                                        A) Enter transaction code SE80
                                        B) Choose Tools,ABAP Development Workbench in the SAP Easy Access Menu
                                        C) Enter transaction code WORKBENCH
                                        D) Enter transaction code ABAP_WORKBENCH


                                        5. Which transactions will usually give you information about an update that terminated with an error message? (Choose two)

                                        A) SM13
                                        B) SM21
                                        C) SM12
                                        D) ST11


                                        Solutions:

                                        Question # 1
                                        Answer: A,D
                                        Question # 2
                                        Answer: A,C
                                        Question # 3
                                        Answer: A,C
                                        Question # 4
                                        Answer: A,C
                                        Question # 5
                                        Answer: A,B

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