IBM C9020-971 : IBM Enterprise Storage Technical Support
- Exam Code: C9020-971
- Exam Name: IBM Enterprise Storage Technical Support
- Updated: Sep 28, 2026
- Q & A: 55 Questions and Answers
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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Storage Administration and Management | - Volume provisioning and configuration - Storage monitoring and performance management - Capacity planning and optimization |
| Data Protection and Availability | - High availability and disaster recovery - Backup and restore concepts - Replication technologies |
| Storage Fundamentals | - RAID concepts and data protection mechanisms - Storage architectures and tiers - Basic storage concepts (block, file, object) |
| IBM Storage Solutions Overview | - Enterprise storage system components - IBM storage product portfolio overview |
| SAN and Networked Storage | - iSCSI and IP-based storage networking - Zoning, masking, and connectivity - Fibre Channel SAN concepts |
| Troubleshooting and Support | - Common storage issues and diagnostics - Log analysis and problem determination - Performance troubleshooting |
IBM Enterprise Storage Technical Support Sample Questions:
Which XIV Gen3 replication feature provides the ability for a remote target volume to be initialized without requiring the concepts of the source volume to be re-replicated over an inter-site link?
- A. Offline Initialization
- B. Quick Initialization
- C. Synchronous Replication
- D. Asynchronous Replication
Correct Answer: B 🗳️
Which solution meets a customer's requirements for 100,000 IOPS and 30TB of raw capacity?
- A. FlashSystem 840
- B. SONAS with SATA drives
- C. XIV with 2TB drives base without any features
- D. DS8870 with ranks of 1.2TB drives
Correct Answer: A 🗳️
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A customer would like to use Analytics to drive business growth, reduce fraud, and increase efficiency. However, budgets are limited and the customer would like to use IBM Spectrum Scale to save money with the current storage infrastructure.
Which two IBM Spectrum Scale characteristics are applicable? (Choose two.)
- A. Increase physical storage capacity to handle Analytics.
- B. Reduce costs by using only high capacity drives.
- C. Reduce operational efficiency to increase performance.
- D. Identify the data that a company can dispose of.
- E. Increase storage utilization to defer future storage purchases.
Correct Answer: C,E 🗳️
A customer is interested in controlling the rapid growth of its database environment while providing the highest performance and lowest latency.
Which solution satisfies the customer's requirements and provides the best Total Cost of Ownership?
- A. IBM FlashSystem V840
- B. IBM FlashSystem 840
- C. XIV Gen3 with SSD
- D. DS8870
Correct Answer: D 🗳️
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Which upgrade is possible for a customer with IBM FlashSystem 840?
- A. Systems purchased with eight 2 TB flash modules can be expanded to twelve 4 TB flash modules.
- B. Systems purchased with eight 2 TB flash modules can be expanded to twelve 2 TB flash modules.
- C. Systems purchased with eight 4 TB flash modules can be expanded to twelve 1 TB flash modules.
- D. Systems purchased with eight 4 TB flash modules can be expanded to twelve 2 TB flash modules.
Correct Answer: C 🗳️
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