Microsoft MB2-866 : Microsoft Dynamics CRM 2011, Customization and Configuration

  • Exam Code: MB2-866
  • Exam Name: Microsoft Dynamics CRM 2011, Customization and Configuration
  • Updated: Aug 22, 2026
  • Q & A: 75 Questions and Answers

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Microsoft MB2-866 Exam Syllabus Topics:

SectionWeightObjectives
Customizing Entities and Attributes20-25%- Entity properties and behaviors
- System vs custom entities
- Attribute types and configuration
Customizing Relationships and Mappings10-15%- Relationship behaviors
- 1:N, N:1, N:N relationships
- Field mapping
Configuring Auditing and Solutions15-20%- Managed vs unmanaged solutions
- Import, export and deployment of solutions
- Enabling and managing auditing
Customizing Forms, Views and Charts15-20%- Form design and layout
- View creation and filtering
- Chart and dashboard configuration
Configuring Organizational Structure15-20%- Inheritance and hierarchy
- Business units
- Deployment models
Managing Users, Teams and Security20-25%- User creation and management
- Security roles and privileges
- Team types and administration
- Field-level security

Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. You create a custom Microsoft Dynamics CRM 2011 entity in an unmanaged solution. You need to configure the solution to ensure that new forms cannot be created for the entity. Which of the following are possible ways to achieve the goal? (Choose all that apply.)

A) Set the Can be customized managed property to false. Export the customization as a managed solution.
B) Set the Can be customized managed property to true. Set the New forms can be created managed property to true. Export the customization as an unmanaged solution.
C) Set the Can be customized managed property to true. Set the New forms can be created managed property to false. Export the customization as a managed solution.
D) Set the Can be customized managed property to true. Set the New forms can be created managed property to false. Export the customization as an unmanaged solution.
E) Set the Can be customized managed property to false. Export the customization as an unmanaged solution.


2. In Microsoft Dynamics CRM 2011, you import a managed solution that includes a custom entity named Location. The option for Can ChangeAdditional Properties is set to False. The solution publisher omitted several fields that you require for this entity. You need to create the required fields. What should you do?

A) Set the Can Change Additional Properties managed property on the entity to True, and then create the required fields.
B) Set the Can be customized managed property on the entity to True, and then create the required fields.
C) Request that the solution publisher provide an updated version of the managed solution with the additional fields.
D) Export the managed solution, add the required fields to the XML file, and then import the managed solution.


3. In which of the following Microsoft Dynamics CRM 2011 fields can you create field-level security profiles with privileges to data? (Choose all that apply?)

A) standard fields in standard entities
B) standard fields in custom entities
C) custom fields in standard entities
D) custom fields in custom entities


4. In Microsoft Dynamics CRM 2011, which of the following statements about auditing is true?

A) All custom entities can be enabled for auditing.
B) All system entities can be enabled for auditing.
C) Auditing will track users logging in and out of Microsoft Dynamics CRM.
D) Auditing will track which users read a record.


5. In Microsoft Dynamics CRM 2011, with which of the following does the Share privilege allow users to share records? (Choose all that apply.)

A) any child business unit
B) other teams
C) other users
D) any other business unit


Solutions:

Question # 1
Answer: A,C
Question # 2
Answer: C
Question # 3
Answer: C,D
Question # 4
Answer: A
Question # 5
Answer: B,C

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