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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: FlexCards | 23% | - Explain the capabilities, use cases, and purpose of using FlexCards - Design FlexCards to ensure they meet customer requirements/needs - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) |
| Topic 2: Data Tools | 23% | - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples - Design Integration Procedures and related Omnistudio Data Mappers |
| Topic 3: Best Fit Solutioning | 27% | - Create fit/gap analyses between requirements and OmniStudio capabilities - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Map process requirements to OmniStudio capabilities and explain the interaction between them |
| Topic 4: OmniScript | 27% | - Explain the basic structure of an OmniScript - Identify business process step requirements and map them to OmniScript Components required to implement them - Validate developed OmniScript processes to ensure client expectation alignment |
1. In an Integration Procedure, what group element will control whether an individual action executes?
A) Conditional Block
B) Loop Block
C) Try-Catch Block
D) Cache Block
2. A business Implements FlexCards in their customer 360° view. The business wants to add a new action to on the FlexCards that redirects users to an external web page.
Which type of action should the consultant recommend to meet this new requirement?
A) URL
B) Redirect
C) Navigate
D) Event
3. An auto insurance company has different rates for each state in the country. The company needs to manage the rates separately, but the formula to calculate the premiums is the same. All the input and output are the same; only the values in the rating tables differ.
Which OmniStudio tool should the consultant recommend to meet this requirement?
A) Grouped Calculation Matrix
B) Class-based Calculation Procedure
C) DataRaptor Transform with an interface Map
D) Aggregation Steps in a Calculation Procedure
4. Which OmniScript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list?
A) Select
B) DataRaptor Extract Action
C) Calculation Action
D) Lookup
5. A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.
Which OmniStudio tools should the consultant recommend to meet these requirements?
A) Single OmniStudio Action that invokes separate Omniscripts
B) Specific FlexCards with Actions for each type of Contact
C) Multiple OmniStudio Actions that invoke separate OmniScripts
D) Single FlexCard with an Action to invoke an OmniScript
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |
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