Salesforce Plat-UX-101 : Salesforce Certified Platform User Experience Designer

  • Exam Code: Plat-UX-101
  • Exam Name: Salesforce Certified Platform User Experience Designer
  • Updated: Oct 23, 2026
  • Q & A: 168 Questions and Answers

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Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Declarative Design27%- Design using Salesforce declarative tools
  • 1. Apply Salesforce Lightning Design System (SLDS)
  • 2. Optimize page layouts, record types, and views
  • 3. Use Lightning App Builder and Flow for user experience
  • 4. Design navigation and information architecture
Topic 2: Design System Implementation20%- Leverage SLDS and design standards
  • 1. Maintain consistency and branding
  • 2. Adapt designs for mobile and different devices
  • 3. Use SLDS components and tokens
Topic 3: Discovery13%- Gather user requirements and plan design strategy
  • 1. Translate business needs into user-centered goals
  • 2. Apply user research methods
  • 3. Identify user personas and their workflows
Topic 4: Human-Centered Design12%- Apply design thinking and human-centered principles
  • 1. Define problem statements and design principles
  • 2. Align design with Salesforce best practices
  • 3. Design for accessibility and inclusivity
Topic 5: Testing11%- Validate and test designs
  • 1. Gather feedback and iterate designs
  • 2. Conduct usability testing and heuristic evaluation
  • 3. Measure design success and adoption
Topic 6: Strategy and Governance17%- Define UX strategy and governance
  • 1. Plan UX roadmap and adoption
  • 2. Collaborate with stakeholders and teams
  • 3. Establish design guidelines and standards

Salesforce Certified Platform User Experience Designer Sample Questions:

Question #1

The UX Designer at Cloud Kicks is asked to make the website size and content adjust to the screen size, platform, and orientation. Which design should the designer use?

  • A. Progressive
  • B. Responsive
  • C. Adaptive
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal.
Which UX design method should be used?

  • A. Wireframe
  • B. User Persona
  • C. User Flow
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature. What should be recommended?

  • A. Custom home page component that loads a video resource
  • B. Docked prompt using In-App Guidance
  • C. Utility bar with embedded video
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

Cloud Kicks has already identified its user personas and is working with a UX Designer who wants to synthesize what the company knows about its users to create a shared understanding with the rest of the organization. Which tool should the designer use?

  • A. Executive Summary
  • B. Empathy Map
  • C. Prioritize Backlog
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

It is recommended to carefully consider which demographic data and for what purpose is fed into an AI model. Which reason explains this?

  • A. To avoid unconscious confirmation bias
  • B. To avoid interaction bias
  • C. To avoid societal bias
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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