Free Financial-Services-Cloud Exam Study Guide for the NEW [Dec-2025] Dumps Test Engine [Q63-Q88]

Free Financial-Services-Cloud Exam Study Guide for the NEW [Dec-2025] Dumps Test Engine

Financial-Services-Cloud PDF Dumps Extremely Quick Way Of Preparation

Salesforce FSC Accredited Professionals are in high demand, given the growing need for digital transformation in the financial services industry. Salesforce Financial Services Cloud (FSC) Accredited Professional certification can help professionals stand out from the competition and increase their earning potential. It also provides access to a community of like-minded professionals who can share knowledge and best practices for leveraging the Salesforce platform in the financial services industry.

The Salesforce Financial-Services-Cloud exam covers a wide range of topics including managing client relationships, financial planning, wealth management, compliance and regulations, and investment management. It is intended for professionals who have experience using Salesforce Financial Services Cloud and want to demonstrate their mastery of the platform. By passing the exam, candidates earn the Salesforce Financial Services Cloud Accredited Professional certification, which is recognized by the financial services industry as a mark of excellence and expertise. Salesforce Financial Services Cloud (FSC) Accredited Professional certification demonstrates that the candidate has a deep understanding of the platform and can help financial institutions to transform their businesses by providing personalized, data-driven services to their clients.

 

NEW QUESTION # 63
Lake Tahoe Bank branch manager Sue Barry wants to encourage all Personal Bankers to use Action Plans to capture repeatable tasks and automate the task sequences, improving collaboration and productivity. Which three of the following statements about Action Plans are true?

• A. When you work with Action Plans, you first create Action Plan Templates
• B. Action Plans can be used to schedule appointments with the Bankers
• C. Action Plans can be used to automatically assign task owners and deadlines for specific client engagements
• D. Action Plans require a monthly license fee per user
• E. Action Plans make it easy to create reports and dashboards, so you can monitor progress and ensure compliance

Answer: A,C,E

Explanation:
The following statements about Action Plans are true:
When you work with Action Plans, you first create Action Plan Templates, which are reusable sets of tasks that define a common client process1.
Action Plans make it easy to create reports and dashboards, so you can monitor progress and ensure compliance. Users can use standard report types or custom report types to create reports on action plans, action plan templates, action plan items, action plan item templates, and action plan item owners1.
Action Plans can be used to automatically assign task owners and deadlines for specific client engagements. Users can specify task owners by using assignment logic such as specific user, role, queue, action plan creator, or account team1. Verified Reference: 1

NEW QUESTION # 64
The Actionable Relationship Center can display which of the following relationships in the tree pane? Select 3 answers.

• A. Account-Contact Relationships
• B. Up to 5 Related Lists for an Account Record
• C. Any Related List for the selected object record
• D. Up to 5 Related Lists for a non-Account Record
• E. Account-Account Relationships

Answer: B,D,E

NEW QUESTION # 65
Cumulus Cloud Bank, a major financial services provider, has engaged Salesforce Professional Services to transform its operations with Financial Services Cloud (FSC). The Addams family are wealth management clients with the following relationships:
* The wife and her husband are part of the Addams Household.
The wife is the primary member, and together the couple run the Addams Charitable Trust.
* The wife is also part of the Symonds Household with her father as the primary member. Which tool should the Salesforce FSC consultant recommend so a wealth manager could make sense of this complex data to provide impeccable service to the Addams family and discover new business opportunities?

• A. Data Filtering and Sorting in Tableau Desktop
• B. Financial Services Cloud Einstein
• C. Actionable Relationship Center (ARC), an advanced visualization engine
• D. Data Visualization with Marketing Cloud Intelligence

Answer: C

Explanation:
Explanation
Actionable Relationship Center (ARC) is a tool that a Salesforce FSC consultant can recommend to a wealth manager who needs to make sense of complex client relationships and discover new business opportunities. ARC is an advanced visualization engine that provides a holistic view of customers and their relationships with actionable insights, all in one place5. ARC helps users understand relationships among people and businesses by presenting them in interactive components, such as graphs, cards, lists, and filters6. ARC also allows users to perform actions on the customer data, such as creating tasks, sending emails, or updating records7.
References:
Actionable Relationship Center (ARC)
Get Started with Actionable Relationship Center
Work with Actionable Relationship Center

NEW QUESTION # 66
The Salesforce Admin wants to change the fields that are showing on the Actionable Relationship Center Household Card. How can the Admin achieve this?

• A. Change the fields directly from the card.
• B. Use the Schema Builder to update the field on the Household Card.
• C. Edit Household Page Compact Layout on the Account Object.
• D. Edit Household Page Compact Layout on the Contact Object.

Answer: C

NEW QUESTION # 67
Rachel is the primary member of the Adams household hired a new attorney. What type of relationship should the Wealth Advisor create in Financial Services Cloud for Rachel and her attorney before assigning the reciprocal role of "Attorney"?

• A. Create an Account-Account relationship between the Adams Household and the attorney
• B. Create a Contact-Contact Relationships between the primary member of the Adams Household and the attorney.
• C. Create an Account-Account Relationship between the Addams Family Trust and the attorney.
• D. Create an Account-Contact relationship between the Adams Household and the attorney.

Answer: D

NEW QUESTION # 68
A time dependent action is placed in the work flow queue when the record is created.
When will the action be removed from the queue? (2 answers)

• A. When another record triggers the same workflow rule
• B. When the action is deleted from the workflow queue.
• C. When a validation rule is triggered for the record
• D. When the record no longer matches he rule criteria.

Answer: B,D

NEW QUESTION # 69
The Salesforce Admin at Lake Tahoe Wealth Management Company wants to ensure that the advisors at his firm can quickly see the most important client data in the Actionable Relationship Center (ARC). What must the Admin configure for each object to display the most important fields on the side panel of ARC?

• A. Search Layout
• B. Page Layout
• C. Field Sets
• D. Compact Layout
• E. Lightning Record Pages

Answer: D

Explanation:
To display the most important fields on the side panel of ARC, the Admin must configure the Compact Layout for each object. The Compact Layout is a layout that determines which fields appear in key places in Salesforce such as record highlights areas, list views, lookup dialogs, and global search results. The Admin can use the Compact Layout to select up to 10 fields that are most relevant for each object and display them on the side panel of ARC

NEW QUESTION # 70
Universal Containers wants to create a custom object to capture account survey dat a. Users must be able to select an account from the survey record. Users also need the ability to view related surveys on the account record.
How should the system administrator meet this requirement? (2 answers)

• A. Add the survey related list to the account page layout.
• B. Add the account related list to the survey page layout.
• C. Create a lookup relationship field on the account object.
• D. Create a lookup relationship field on the survey object.

Answer: A,D

NEW QUESTION # 71
Cumulus Insurance's business processes are quite complex, and steps in the process may vary depending on the information captured.
Which three actions regarding functionality and features should a consultant suggest exploring to help guide Cumulus Insurance users through these processes?

• A. Build custom Lightning pages that correspond to each stage of the business process.
• B. Enable In-App Guidance to provide walk-throughs.
• C. Configure Dynamic Lightning pages.
• D. Configure Dynamic Actions for Lightning pages.
• E. Use flows to remove the neea for complex Lightning pages.

Answer: B,D,E

Explanation:
Explanation
The following actions regarding functionality and features should be suggested to help guide Cumulus Insurance users through their complex business processes:
Configure Dynamic Actions for Lightning pages. Dynamic Actions are a feature that allows you to customize the actions that appear on a Lightning page based on criteria such as record type, field value, device type, or user profile. You can use Dynamic Actions to show or hide actions that are relevant or irrelevant for each stage of the business process, such as creating a case, sending an email, or generating a quote.
Enable In-App Guidance to provide walk-throughs. In-App Guidance is a feature that allows you to create prompts and guided tours that appear within the Salesforce app to help users learn new features, complete tasks, or adopt best practices. You can use In-App Guidance to provide step-by-step guidance for complex business processes, such as onboarding a customer, submitting a claim, or renewing a policy.
Use flows to remove the need for complex Lightning pages. Flows are a tool that allows you to automate business processes and guide users or customers through screens that collect and display information.
Flows can have multiple steps and branching logic that ask for different information depending on the responses. You can use flows to simplify and streamline complex business processes, such as applying for a loan, enrolling in a plan, or changing a beneficiary. Verified References: : Salesforce Help Article
[12] : Salesforce Help Article [13] : Salesforce Help Article [14]

NEW QUESTION # 72
What 3 functionalities are supported by the Relationship Map and Group Builder?
The Relationship Map and Group Builder allows the user to:

• A. define the Role of the Members of the Household
• B. enable or disable Enable Rollup Summary calculations.
• C. define what data is being rolled up to the Household.
• D. define the Primary Group for a Member.
• E. display Financial Holdings.

Answer: A,C,D

NEW QUESTION # 73
Which of the following allows you to report on historical data in Salesforce in order to monitor and spot trends?

• A. joined report
• B. summary report
• C. tabular report
• D. Reporting snapshot
• E. matrix report

Answer: D

NEW QUESTION # 74
How do you give users access to use Financial Services Cloud?

• A. Assign a Salesforce License and the Financial Services Cloud Permission Set License
• B. Assign a Salesforce License, Financial Services Cloud Permission Set License, and the applicable Permission Sets
• C. Assign a Salesforce License and select the right profile
• D. Every user automatically gets access to the full features of Financial Services Cloud when you install the package

Answer: B

NEW QUESTION # 75
If a client is associated with more than one Household or Group, where will this clients records get rolled up to?

• A. to all the parent households and groups
• B. to the household with the client's primary address
• C. to the household selected by the advisor for record rollups.
• D. to the Household where the client is the primary member

Answer: C

Explanation:
Explanation
If a client is associated with more than one Household or Group, their records will get rolled up to the household selected by the advisor for record rollups. A Household or Group is a construct in Financial Services Cloud that allows you to group related accounts together and view their aggregated financial data and activities. A client can belong to multiple Households or Groups, but only one of them can be selected as their primary Group for record rollups. The primary Group determines which Household or Group will display the client's records in its summary components or related lists. The advisor can select or change the primary Group for a client using the Primary Group field on the client's record page. Verified References: : Salesforce Help Article 6

NEW QUESTION # 76
Which three processes are part of Claims Management?

• A. Underwriting
• B. Auto Adjudication
• C. Payment
• D. Reserve Management
• E. Quoting

Answer: B,C,D

Explanation:
The following processes are part of Claims Management:
Auto Adjudication, which is a process that allows claims to be processed automatically without humanintervention, based on predefined rules and criteria. Auto adjudication can improve the efficiency and accuracy of claims processing and reduce operational costs.
Reserve Management, which is a process that involves estimating and setting aside funds for future claims payments. Reserve management can help insurers manage their cash flow and solvency and comply with regulatory requirements.
Payment, which is a process that involves disbursing funds to claimants or providers after a claim has been approved. Payment can involve different methods, such as check, electronic funds transfer, or debit card.
Payment can affect the customer satisfaction and retention rate of insurers.

NEW QUESTION # 77
A wealth management division manages the financial assets of many wealthy clients.
Which three steps should the Financial Services Cloud consultant take to offer ahigh level of customization to boost user productivity?

• A. Create and assign the Cuslhm Field Set permission set to all users.
• B. Assign the Custom Field Set To a Lightning component.
• C. Create a new type of person account so trust group details roll down to the beneficiaries level.
• D. Create a Custom Field Set solely for the Wealth Managers without affecting the Investment Bankers.
• E. Assign the Custom Field Set to the Financial Summary component.

Answer: B,D,E

Explanation:
The following steps should be taken by the consultant to offer a high level of customization to boost user productivity for the wealth management division:
Create a Custom Field Set solely for the Wealth Managers without affecting the Investment Bankers. A Custom Field Set is a construct inFinancial Services Cloud that allows you to define a collection of fields that can be displayed in a Lightning component, such as the Financial Summary or the Financial Account List.
You can use Custom Field Sets to customize the fields that are relevant for different user groups or business scenarios, without modifying the underlying data model or page layout. You can create a Custom Field Set by goingto Setup > Object Manager > Financial Account > Field Sets and adding or removing fields according to your requirements.
Assign the Custom Field Set to the Financial Summary component. The Financial Summary component is a Lightning component that displays aggregated financial data for a selected record, such as an account, contact, or opportunity. You can usethe Financial Summary component to provide a holistic view of your client's financial situation and goals. You can assign a Custom Field Set to the Financial Summary component by using the Lightning App Builder and selecting the Custom Field Set from theComponent Properties panel.
Assign the Custom Field Set To a Lightning component. A Lightning component is a reusable unit of user interface that can be added to any Lightning page, such as record pages, app pages, or Home pages. You can use Lightning components to enhance the functionality and user experience of your pages. You can assign a Custom Field Set to a Lightning component by using the Lightning App Builder and selecting the Custom Field Set from the Component Properties panel. Verified References: : Salesforce Help Article 1 : Salesforce Help Article 2 : Salesforce Help Article 3

NEW QUESTION # 78
Which three referral metrics are tracked with custom components included in Financial Services Cloud?

• A. Web to Lead Referrals
• B. My Approved Referrals
• C. My Top Referrers
• D. Referrals Assigned to me
• E. Expressed interests

Answer: C,D,E

Explanation:
Explanation
The following referral metrics are tracked with custom components included in Financial Services Cloud:
Expressed interests: This metric shows the number of referrals that have a specific expressed interest, such as a mortgage, a credit card, or a checking account. You can use this metric to understand the customer needs and interests that generate the most referrals.
My Top Referrers: This metric shows the top referrers who have created referrals for you, ranked by the number of referrals and the conversion rate. You can use this metric to identify and appreciate your best sources of business.
Referrals Assigned to me: This metric shows the number of referrals that are assigned to you and their status, such as New, In Progress, or Closed. You can use this metric to monitor and manage your referral pipeline and prioritize your follow-up actions. Verified References: : Salesforce Financial Services Cloud User Guide, page 40. : Salesforce Financial Services Cloud User Guide, page 41. : Salesforce Financial Services Cloud User Guide, page 42.

NEW QUESTION # 79
A client has called their Financial Advisor to open an Education Savings Account for their first child. What 2 steps should the Financial Advisor take in the Financial Services Cloud App to capture that information?

• A. Create a Referral for the Banker for an Education Savings Account
• B. Create a Life Event for the birth of the child and a Referral for the Education Savings Account
• C. Create two Life Events, one for the birth of the child and one for the Education Savings Account.
• D. Create a Life Event for the birth of the child and a Financial Goal for the Education Savings Account
• E. Create a case and include the target Savings amount for the Education Savings Account and relate the case to the child's Person Account.

Answer: B,D

Explanation:
The following steps should be taken by the Financial Advisor in Financial Services Cloud App to capture the information about opening an Education Savings Account for their client's first child:
Create a Life Event for the birth of the child and a Referral for the Education Savings Account. A Life Event is a construct in Financial Services Cloud that allows you to track significant events in your client's life that may affect their financial needs or goals. You can use Life Events to create a record for the birth of the child and link it to the client's account. A Referral is a construct in Financial Services Cloud that allows you to capture a customer need or interest and assign it to another advisor or line of business. You can use Referrals to create a record for the Education Savings Account and route it to the appropriate banker.
Create a Life Event for the birth of the child and a Financial Goal for the Education Savings Account. A Financial Goal is a construct in Financial Services Cloud that allows you to track your client's financial objectives and measure their progress towards achieving them. You can use Financial Goals to create a record for the Education Savings Account and associate it with the client's account and financial accounts. Verified Reference: : Salesforce Financial Services Cloud User Guide, page 29. : Salesforce Financial Services Cloud User Guide, page 30. : Salesforce Financial Services Cloud User Guide, page 33.

NEW QUESTION # 80
Which chart type can be used to display summary values from two different levels of grouping in a report. (2 answers)

• A. Donut chart
• B. Funnel chart
• C. Grouped line chart
• D. Stacked bar chart

Answer: C,D

NEW QUESTION # 81
A financial services company needs to capture a new type of referral that has different required fields than what is currently configured in the org.
Which three steps should the administrator take to configure Financial Services Cloud correctly based on the scenario?

• A. Update the lead page layout.
• B. Assign the record type to users.
• C. Create a new referral record type mapper record.
• D. Create a new record type Referral' on the Lead object.
• E. Create a custom Referral object.

Answer: A,B,D

Explanation:
Explanation
The following steps should be taken by the administrator to configure Financial Services Cloud correctly based on the scenario:
Assign the record type to users. You need to assign the new record type to the user profiles or permission sets that need to create or access referrals of that type. You can assign record types by going to Setup > Profiles > Object Settings > Leads > Record Types or Setup > Permission Sets > Object Settings > Leads > Record Types.
Create a new record type Referral' on the Lead object. You need to create a new record type on the Lead object and name it Referral. You can use this record type to distinguish referrals from other types of leads and apply different page layouts, business processes, or validation rules for referrals.
Update the lead page layout. You need to update the page layout for the Referral record type and add or remove fields according to the requirements. You can also make some fields required or read-only on the page layout level. You can edit page layouts by going to Setup > Object Manager > Lead > Page Layouts. Verified References: : Salesforce Help Article 3 : Salesforce Help Article [4] : Salesforce Help Article [5]

NEW QUESTION # 82
An advisor is setting up a Household in Financial Services Cloud for their new clients, Oliver and Macie Dogging ton. The advisor created a Person Account record for both Oliver and Macie, and a Household record for the Dogging ton household. While creating the Household group, the advisor attempted to input the below information but received an error.
Member Name: Oliver Dogging ton
Role in Group: Client
Primary Member: Enabled
Primary Group: Enabled
Activities and Objects to Roll Up: All
Member Name: Macie Dogging ton
Role in Group: Spouse
Primary Member: Enabled
Primary Group: Enabled
Activities and Objects to Roll Up: All
Based on the information provided, what caused the error that the advisor received?

• A. Activities and Objects to Roll Up - two individuals cannot designate their activities to roll up to the same Household.
• B. Primary Group - two individuals cannot designate the same Household as their Primary Group.
• C. Primary Member - two individuals cannot be designated as the Primary Member of the same Household.
• D. Spouse is not a valid Role within a Group.

Answer: C

NEW QUESTION # 83
The Salesforce Admin of Lake Tahoe Bank wants to implement Financial Services Cloud using the individual object model. What are the steps to disable person accounts? (Choose Three)

• A. Assign the Person Account record type to the user profiles.
• B. Assign the Individual record type to the user profiles.
• C. Log a case with Salesforce to perform the conversion from Person Accounts to the individual model.
• D. Remove Person Account record types from the Individual Record Type Mapper.
• E. Disable the Person Account custom setting.

Answer: B,C,D

Explanation:
The following steps are required to disable Person Accounts and use the Individual object model in Financial Services Cloud:
Log a case with Salesforce to perform the conversion from Person Accounts to the individual model. You need to contact Salesforce Support to request the conversion from Person Accounts to the individual model. This is an irreversible process that affects your data model and user interface. You should carefully evaluate your business needs and test the functionality in a sandbox or developer org before requesting the conversion in production.
Remove Person Account record types from the Individual Record Type Mapper. You need to remove any Person Account record types that are mapped to Individual record types in the Individual Record Type Mapper. This is a custom setting that defines how records are created when using certain features, such as Einstein Data Capture or Salesforce Inbox. You can access this setting by going to Setup > Financial Services Settings > Individual Record Type Mapper.
Assign the Individual record type to the user profiles. You need to assign the Individual record type to the user profiles that need to create or access Individual records. The Individual record type is a standard record type on the Account object that represents an individual person who is not directly related to your business, such as a prospect, influencer, or household member. You can assign record types by going to Setup > Profiles > Object Settings > Accounts > Record Types. Verified Reference: : Salesforce Help Article 5 : Salesforce Help Article 6 : Salesforce Help Article 7

NEW QUESTION # 84
The Salesforce Administrator for Lake Tahoe Bank is receiving a report that a members Financial Account Balances are not adding up to the Financial Summary field in the related Household. Which two steps should the admin take to troubleshoot the issue?

• A. Ensure RollUpByLookup Configuration is Active
• B. Ensure that the member is the Primary Member in that Household
• C. Ensure the Primary Group flag in the Account record is checked.
• D. Ensure the reported Household is the Primary Group for the member
• E. Ensure a RollUpByLookup batch job is scheduled to run every 15 mins.

Answer: A,D

Explanation:
Explanation
To troubleshoot the issue of Financial Account Balances not adding up to the Financial Summary field in the related Household, the Admin should take the following steps:
Ensure RollUpByLookup Configuration is Active, which is a custom setting that enables or disables the Rollup By Lookup (RBL) feature. RBL is a feature that allows users to aggregate data from financial accounts and display it at the client and group levels1.
Ensure the reported Household is the Primary Group for the member, which is a field on the Account object that indicates whether an account is the primary group for a contact or an individual. The primary group determines which financial summary fields are displayed on the contact or individual page2.
Verified References: 12

NEW QUESTION # 85
During the design phase of a project, a consultant needs to provide a Financial Services Cloud (FSC) solution for a business requirement that forces a customer to answer a number of assessment questions to complete the onboarding process.
What are three things to consider regarding Discovery Framework?

• A. Discovery Framework creates highly capable forms with integrations and advanced logic.
• B. Discovery Framework forms cannot be deployed to Communities,
• C. FSC Discovery Framework allows archiving questions.
• D. Discovery Framework is built based on Salesforce Flow.
• E. Discovery Framework can create both standard and hierarchical questions.

Answer: A,C,E

Explanation:
Explanation
Discovery Framework is a scalable assessment framework that financial institutions use to gather and evaluate customer information through digital and human channels. Some of the things to consider regarding Discovery Framework are:
Discovery Framework creates highly capable forms with integrations and advanced logic. The forms can be customized with various types of questions, validations, calculations, branching, and integrations with external systems1.
Discovery Framework can create both standard and hierarchical questions. Standard questions are single-level questions that can be grouped into sections. Hierarchical questions are multi-level questions that can have subquestions based on the answer to the parent question2.
FSC Discovery Framework allows archiving questions. Archiving a question removes it from the active question pool and prevents it from being added to new forms. Archived questions can be restored if needed3.
References:
Discovery Framework
Create Questions for Discovery Framework
Archive Questions for Discovery Framework

NEW QUESTION # 86
The Salesforce Administrator at Lake Tahoe Bank is asked at make modifications to the Salesforce org to allow for more than one people being joint owners on a Financial Account. What will be the recommended approach to model this requirement?

• A. Map additional owners using the Financial Account Role.
• B. Map additional owners using the Actionable Relationship Center.
• C. Map the primary owner and one joint owner to the Financial Account, because FSC, supports only two joint account owners.
• D. Create lookup fields on the Financial Account object to support additional owners

Answer: A

Explanation:
To model a requirement where more than one person can be joint owners on a Financial Account, the Admin can map additional owners using the Financial Account Role. The Financial Account Role is a junction object that links a contact or an individual to a financial account and defines their role or relationship with that account. By using Financial Account Role, the Admin can add multiple owners to a Financial Account and specify their ownership percentage, primary status, and other details.

NEW QUESTION # 87
When adding an Account-Account relationship using ARC (Actionnable Relationship Center), what 2 options does the banker have to represent a group of accounts, where one of the accounts is the parents of a number of other accounts ? (2 answers)

• A. From each subsidiary account, select 'New' in the 'Member Relationships' components and create a new relationship with the parent account
• B. From the parent account, select 'New' in the 'Member Relationships' components and create a new relationship with the subsidiary account
• C. From each subsidiary account, select 'New' in the 'Group Relationship' components and create a new relationship with the parent account
• D. From the parent account, select 'New' in the 'Group Relationship' components and create a new relationship with the subsidiary account

Answer: A,D

NEW QUESTION # 88
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