Avaya 6402 : Avaya IP Office Implementation

  • Exam Code: 6402
  • Exam Name: Avaya IP Office Implementation
  • Updated: Sep 03, 2026
  • Q & A: 63 Questions and Answers

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Avaya 6402 Exam Syllabus Topics:

SectionObjectives
Topic 1: Trunking and Connectivity- SIP and PSTN configuration
  • 1. SIP trunk setup and routing
    • 2. PRI/BRI configuration basics
      Topic 2: Installation and Initial Configuration- System setup and commissioning
      • 1. IP Office Manager configuration basics
        • 2. Licensing and activation
          Topic 3: User and Extension Management- User provisioning and administration
          • 1. Extension assignment and numbering plans
            • 2. User rights and profiles
              Topic 4: Maintenance and Troubleshooting- System monitoring and diagnostics
              • 1. Log analysis and fault isolation
                • 2. Backup and restore procedures
                  Topic 5: IP Office System Architecture- IP Office components and deployment models
                  • 1. Control Unit hardware and variants
                    • 2. Server Edition architecture overview
                      Topic 6: Voicemail and Messaging- Voicemail Pro configuration
                      • 1. Call flow design basics
                        • 2. Auto-attendant configuration

                          Avaya IP Office Implementation Sample Questions:

                          Question 1

                          A customer location is prone to severe thunderstorms in the summer season. Which two preventive actions should be recommended? (Choose two.)

                          A. Only use shielded twisted pair cabling.
                          B. Install an external generator.
                          C. Use an Uninterruptible Power Supply (UPS) or Battery Backup.
                          D. Ensure a functional grounding system is installed and utilized.


                          Question 2

                          Which two features arc supported by the Embedded Voicemail on the IP Office platform? (Choose two.)

                          A. DTMFBreakout from mailbox
                          B. Virtual DistributionList
                          C. Network Mailbox
                          D. Voicemail to Email
                          E. Public Distribution Box


                          Question 3

                          Which condition will cause a defaulted IP Office control unit to be a DHCP server when connected to a network after rebooting?

                          A. if the IP Office is connected to a layer two switch with an Ethernet cross-over cable
                          B. if the IP Office doc-s not receive a DHCP response
                          C. If a DHCP serveris present on the same VLAN
                          D. if a HTTP server responds to the TP OfficeDHCP request


                          Question 4

                          With reference to the System settings shown in the exhibit, if a PC is allowed to send files to the memory card in an IP500 control unit, in which field would the IP address be set?

                          A. HTTP Server IP Address
                          B. File Writer IP Address
                          C. AVPP IP Address
                          D. Time Server IP Address


                          Question 5

                          In the exhibit, the User Profile for Amy Clement shows button programming. All buttons have a small lock that appears to the left of the button. What does the lock indicate?

                          A. The buttons have been programmed within User Rights.
                          B. The buttons can be changed or configured by the user.
                          C. The buttons ate unavailable to users setas Basic Worker.
                          D. The buttons only appearwhen the useris set to be a Public User.


                          Solutions:

                          Question 1
                          Answer: C,D
                          Question 2
                          Answer: A,D
                          Question 3
                          Answer: B
                          Question 4
                          Answer: B
                          Question 5
                          Answer: A

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