HP HP2-B116 : Selling HP Document Solutions

  • Exam Code: HP2-B116
  • Exam Name: Selling HP Document Solutions
  • Updated: Nov 05, 2026
  • Q & A: 25 Questions and Answers

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HP HP2-B116 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Document Solutions Product Portfolio- Solution offerings
  • 1. Managed print services and offerings
  • 2. Workflow and document management solutions
Topic 2: Customer Needs and Market Segmentation- Understanding customer requirements
  • 1. Identifying business challenges and print environments
  • 2. Customer segmentation and target markets
Topic 3: Sales Strategies and Positioning- Presenting HP solutions
  • 1. Value proposition and ROI justification
  • 2. Competitive differentiation strategies
Topic 4: Closing the Sale and Implementation- Sales closure techniques
  • 1. Finalizing customer commitments
  • 2. Post-sale planning and solution implementation basics

HP Selling HP Document Solutions Sample Questions:

Question #1

What are the benefits of an HP document solution sale to both you and your customer?

  • A. increased sales of MFPsand greater customer satisfaction
  • B. higher revenue and sales margins, and the opportunity to change the customer's work methods to increase efficiency and reduce costs
  • C. higher sales volumeand overheads, and the opportunity to change the customer's work methods to increase head count and reduce costs
  • D. increased sales of printers and a great deal for the customer
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

What do IT departments need to do to gain support for new projects?

  • A. ensure the project comes in on budget
  • B. ensure the project meets overall business strategy and identify the beneficiaries
  • C. satisfy the issues raised by finance and purchasing departments
  • D. satisfy the issues of implementation, roll out, and support
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

Which elements make up the workflow category for HP's document solutions?

  • A. security, HP Universal Print Driver, host printing, device extension, hardware
  • B. forms automation, content management,document management systems, personal printing
  • C. content capture, forms automation, content management, LANFax, HP output management
  • D. job accounting,device management, asset management, archiving
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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