HP HP2-B85 : HP Imaging and Printing Sales Fundamentals Exam

  • Exam Code: HP2-B85
  • Exam Name: HP Imaging and Printing Sales Fundamentals Exam
  • Updated: Jul 15, 2026
  • Q & A: 84 Questions and Answers

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HP HP2-B85 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Services and Solutions Overview- Security and sustainability
  • 1. Secure printing features
    • 2. Environmental and sustainability benefits
      - Managed Print Services (MPS)
      • 1. Device monitoring and fleet management
        • 2. Automated supplies replenishment
          Topic 2: Customer Needs and Sales Fundamentals- Value-based selling approach
          • 1. Productivity and efficiency benefits
            • 2. Total cost of ownership (TCO)
              - Identifying customer requirements
              • 1. Home office printing needs
                • 2. Small and medium business requirements
                  Topic 3: HP Imaging and Printing Portfolio Fundamentals- HP product categories
                  • 1. Printers and multifunction devices
                    • 2. Large format printing solutions
                      - Overview of HP printing solutions
                      • 1. Inkjet vs LaserJet technologies
                        • 2. Enterprise and office printing environments
                          Topic 4: Supplies and Consumables- Cost efficiency
                          • 1. Cost per page (CPP) fundamentals
                            • 2. High-yield vs standard cartridges
                              - Original HP supplies value
                              • 1. Page yield and reliability concepts
                                • 2. Ink and toner cartridge technologies

                                  HP Imaging and Printing Sales Fundamentals Sample Questions:

                                  1. What is a new capability the imaging and printing convergence has brought to imaging and
                                  printing workflow?

                                  A) scanning to email
                                  B) distributing hard copies of documents by hand
                                  C) printing and then copying documents
                                  D) printing booklets


                                  2. Which tools are available for select HP Partners to find IPG strategy information and detailed marketing and sales materials for HP imaging and printing products? (Select two.)

                                  A) the HP IPG electronic Instant Reference Guide
                                  B) the HP IPG Academy
                                  C) the HP Partner Forum
                                  D) HP sales representatives
                                  E) the HP Printing Sales Guide


                                  3. What can happen if a company does not have a focused document strategy with clear policies?

                                  A) Employees will create their own strategies.
                                  B) Employees will outsource key documents.
                                  C) Employees will finish their own documents by hand.
                                  D) Employees will not use the color in their documents.


                                  4. Upon what does the value of a business document depend? (Select two.)

                                  A) the cost of the toner and paper used to print
                                  B) a simple calculation of distribution costs
                                  C) the interpretation of the reader/user of the document
                                  D) the intended purpose of the document


                                  5. Why did HP develop chemically grown toner with microscopic, spherical particles?

                                  A) to fuse toner much faster and achieve a higher printing speed
                                  B) to get a wider range of colors if using special printing paper
                                  C) to decrease the production costs of toner
                                  D) to allow toner particles to be placed very precisely on the page for high quality images


                                  Solutions:

                                  Question # 1
                                  Answer: A
                                  Question # 2
                                  Answer: A,E
                                  Question # 3
                                  Answer: B
                                  Question # 4
                                  Answer: C,D
                                  Question # 5
                                  Answer: D

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