[2021] Pass Community-Cloud-Consultant Exam - Real Questions & Answers
Community-Cloud-Consultant Exam Questions Get Updated [2021] with Correct Answers
NEW QUESTION 93
Universal Containers sets up and publishes a Community.
What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers.
- A. Select a Customer user record and select the Login option.
- B. Log in as a customer to the Community with a Test customer login.
- C. Select the Community from the global header as an internal user.
- D. Preview the Community as a specific Community user in the preview mode of the Community builder.
Answer: A,C,D
NEW QUESTION 94
Universal Containers builds their customer Community on Customer Service Templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation.
Where should the Salesforce Admin delete the recommendation?
- A. From the Community Workspaces
- B. From the All Communities setup page
- C. From the Community site
- D. From the Community Builder
Answer: A
NEW QUESTION 95
Universal Containers needs to provide Super User Access to a few end users. Their end users are assigned several license types for these Communities: * Customer Community * Customer Community Plus * Employee Community * Partner Community. Which two license types allow a Salesforce Admin to provide Super User Access to the end users in this Community? Choose 2 answers
- A. LI Customer Community License
- B. Partner Community License
- C. Customer Community Plus License
- D. Employee Community License
Answer: B,C
NEW QUESTION 96
Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own.
Which two license types should UC's Salesforce administrator recommend? Choose 2 answers Select one or more of the following:
- A. Customer Community
- B. Customer Community Login
- C. Customer Community Plus Login
- D. Customer Community Plus
Answer: C,D
NEW QUESTION 97
A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their customer Community. There are 18 separate keyword criteria for this community. How many rules are required to accommodate all of the criteria?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: B
NEW QUESTION 98
- Encourage collaboration among architects and builders
- Ensure that members have access to technical expertise about the structural capabilities and limitations of containers
- Facilitate the exchange and discussion of design ideas
Which three actions should the Admin take prior to launch?
Choose 3 answers
Select one or more of the following:
- A. Make sure customers are members of only the Architect and Builder Community
- B. Set up reputation levels that help users to identify people with greater expertise and incentivise participation
- C. Test the member profile permissions to make sure they are able to find and post relevant information
- D. Load test Chatter groups to make sure file and member counts won't be exceeded
- E. Establish moderation rules and processes for addressing flagged content
Answer: A,B,C
NEW QUESTION 99
What are two advantages of setting up a custom domain for a Community? Choose 2 answers
- A. Better company branding
- B. Better Search Engine Optimization
- C. Better security at domain name registrars
- D. Better compatibility with DNS servers around the globe
Answer: B,C
NEW QUESTION 100
The Universal Containers research lab is publishing its latest research into Knowledge articles assigned to the data category "Container Best Practices." The Community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the Administrator ensure this happens?
- A. Ask the lab to assign this topic to all articles as part of their quality control process before publishing.
- B. Create a "Tips and Techniques" Knowledge category and ask the lab to reassign their articles.
- C. Create a workflow rule that assigns the "Tips and Techniques" topic to all Knowledge articles in that category.
- D. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic.
Answer: D
NEW QUESTION 101
Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:
* Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect.
This integration does not exist today.* Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org. * External partner users must be able to configure the quote using the pricing and quoting tool from the Community. * The pricing and quoting tool must support Community users.
* Universal Containers owns licenses for Salesforce Connect. What are the two most efficient ways for a Salesforce Admin to accomplish this task? Choose two answers
- A. Integrate the Back-Office Legacy System using Salesforce Connect
- B. Integrate the pricing and quoting tool by creating custom code to make it available in the Community
- C. Integrate the Back-Office Legacy System using custom code development.
- D. Integrate the pricing and quoting tool by configuring external users to make it available in the Community
Answer: A,D
NEW QUESTION 102
What declarative Community Branding features are available in the Community Builder? [Pick 3]
- A. Accessibility Colours Selection
- B. Company Logo
- C. Custom Fonts
- D. Overlay Colour
- E. Header Fonts
Answer: B,D,E
NEW QUESTION 103
The Salesforce Administrator at Universal Containers has set up Topics. Universal Containers is going through a rebranding phase and wants to simplify Topics, but keep Articles that have been assigned to the Topics.
How should the Salesforce Administrator accomplish this?
- A. Delete existing Topics and assign Articles to newly created Topics.
- B. Merge similar Topics in Content Management Workspace.
- C. Keep existing Topics and reassign Articles to newly created Topics.
- D. Mark old Topics as Inactive and assign Articles to the new Active Topics.
Answer: B
NEW QUESTION 104
Universal Containers needs employees who already have access to Salesforce to get access to a Customer Community they have just launched. The employee Salesforce profiles have been added to the Community.
What should the Salesforce Admin do to give employees access to the Customer Community?
- A. Enable the "View Global Header" permission for Salesforce users.
- B. Assign the Customers Community app to the Salesforce user profile.
- C. Add public access to Chatter to the profile.
- D. Request that employees with Salesforce access register as Community users.
Answer: A
NEW QUESTION 105
A coffee company is launching a public brand worldwide. Consumers need to see all relevant information about the brand in one place. Brand advisors can also submit applications to become partners. How should the coffee companies administrator meet these requirements?
Select one or more of the following:
- A. Create a Public Community for consumers and a separate Private Community for brand advisors
- B. Create a Private Community and let brand advisors and consumers register themselves
- C. Create a Public Community for consumers and brand advisors
- D. Create a Public Community and let brand advisors and consumers register themselves
Answer: D
NEW QUESTION 106
Universal Containers uses Community to grant business customers secure access to accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers plans to launch a project management module with the following requirements:* Leverage Chatter for collaboration.* Private project collaboration between the customer and Universal Containers.* Leverage documents, tasks, and events in the project space.* Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfil these requirements?
- A. Create unlisted groups and add project records to the group
- B. Build a custom Visualforce project space and control access through sharing
- C. Use custom objects, record feeds, and control access through sharing
- D. Add private groups and add project records to the group
Answer: D
NEW QUESTION 107
Northern Trail Outfitters has released a Customer Service Community for its users for outdoor and trekking equipment. Users can ask and answer questions in the Community. Customers have asked how to be notified of new questions or information posted in the Community about specific products.
What should the Administrator recommend?
- A. Subscribe to Topics associated with Questions and posts
- B. Follow users associated with Questions and posts
- C. Subscribe to an RSS feed about Questions and posts
- D. Subscribe to Questions and posts
Answer: B
Explanation:
Explanation
NEW QUESTION 108
A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community.
Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer
- A. Create a custom Lightning component and add it to the home page
- B. Enable Chatter for the Customer Service Napili Community
- C. Drag and drop the Reputation Leaderboard component onto the home page
- D. Add a generic component and name it Leaderboard
Answer: C
NEW QUESTION 109
Universal Containers launches a Partner Community for their resellers who have access to Leads, Opportunities, and Dashboards. Universal Containers has the following requirements to support their partners during the sales cycle: * Universal Containers can engage with partners during the Sales cycle. * Universal Containers can have internal ions NOT visible to partners. * The Channel Manager can bring any Universal Containers employee to the ion. * Universal Containers employees may or may NOT have access to the Partner Community. How should a Salesforce Admin fulfill those requirements?
- A. Leverage Opportunity feed and manual shares for access control
- B. Leverage unlisted groups and record sharing for access control
- C. Leverage Opportunity feed and group record layout for access control
- D. Leverage private groups and record sharing for access control
Answer: D
NEW QUESTION 110
Your company requires to set up community access for both customers and partners but wish to tailor the content that is shown for each member type and region, how do you architect this solution?
- A. Create a Community tailored to each region
- B. Create one Community using Sharing Sets to control what members see
- C. Create two Communities, one Customer Community and one Partner Community
- D. Create one Community and build a lightning component that displays different content based on the users profile logging in
- E. Create one Community and use page variations to control what members see
Answer: E
NEW QUESTION 111
A Salesforce Admin at universal Containers notices that a large number of unauthenticated users are accessing Community pages. Their org is on the Salesforce Enterprise Edition. What is the average number of monthly page views allowed?
- A. 300,000
- B. 100,000
- C. 500,000
- D. 1,000,000
Answer: C
NEW QUESTION 112
Universal Containers needs to provide public access to some Knowledge articles in the Community. Articles are associated to the Public Knowledge Base channel, but are NOT visible in the Community.
How should the Salesforce Admin troubleshoot this issue?
- A. Check the Article type permissions on the Guest User profile.
- B. Create a new data category specifically for Guest Users to display articles.
- C. Create a Featured Topic in the Community Builder to display articles.
- D. Enable public access for the Community in Setup and the Guest User profile.
Answer: A
NEW QUESTION 113
You wish to edit the Community Head Markup, where do you go to do this?
- A. Community Builder >> Settings >> Advanced
- B. Modify the hidden Community Lightning Component which is displayed when editing the community
- C. Community Manager >> Administration >> Settings
- D. Upload a HTML static resource named 'Head Markup'
- E. Developer Console
Answer: A
NEW QUESTION 114
Select two ways you are able to integrate Google Analytics with a template based Community. 2Answers
- A. Community Builder >> Settings >> Advanced >> Edit Head Markup
- B. Community Builder >> Settings > > Analytics Setup
- C. Community Manager >> Settings >> Advanced >> Google Analytics Tracking
- D. Setup Menu >> Google Analytics >> Communities
- E. Community Builder >> Settings >> Advanced >> Google Analytics Tracking
Answer: A,E
NEW QUESTION 115
Universal Containers (UC) is launching a Partner Community for its resellers who have access to leads, opportunities, and dashboards. UC has the following requirements to support their partners during the sales cycle:
- UC can engage with partners during the sales cycle
- UC can have internal only discussions
- The channel manager can bring any UC employee to the discussion
- UC employees might have access to the partner community
How should a Salesforce administrator fulfil these requirements?
Select one or more of the following:
- A. Leverage the opportunity feed and manual shares for access control
- B. Leverage unlisted groups and record sharing for access control
- C. Leverage private groups and record sharing the access control
- D. Leverage the opportunity feed and group record layout access control
Answer: A
NEW QUESTION 116
Universal Containers is building a Customer Community.
What can the Administrator add to the Navigation Menu?
- A. Salesforce Objects, Topics External URLs, Lightning Components, Community Pages, Menu Labels
- B. Salesforce Objects, Community Pages, App Launcher, External URLs, Feature Topics, Setup Menu
- C. Salesforce Objects, Global Action, Community Pages, External URLs, Navigational Topics, Menu Labels
- D. Salesforce Objects, Topics, Community Pages, External URLs, Forecast, Menu Labels
Answer: A
NEW QUESTION 117
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