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Microsoft MS-220 (Troubleshooting Microsoft Exchange Online) Certification Exam is an essential certification for IT professionals who work with Microsoft Exchange Online. It provides candidates with the skills and knowledge required to troubleshoot, diagnose, and resolve issues within a Microsoft Exchange Online environment. Earning the Microsoft Certified: Messaging Administrator Associate certification is a significant achievement that demonstrates proficiency in cloud-based solutions and is recognized worldwide.
NEW QUESTION # 11
A company uses a Microsoft Exchange Server 2016 hybrid environment. Conference room mailboxes exist in Exchange Server, and user mailboxes exist in Exchange Online.
Users in Exchange Online report that they can only view available times when scheduling meetings with conference room mailboxes in Exchange Server. Users in Exchange Online require the ability to view the subject and location when scheduling meetings with the conference room mailboxes.
You need to troubleshoot the issue for users in Exchange Online. Which cmdlet should you use?
- A. Get-IntraOrganizationConfiguration
- B. Get-AvailabilityAddressSpace
- C. Get-IntraOrganizationConnector
- D. Get-OrganizationRelationship
Answer: A
NEW QUESTION # 12
You need to prevent the issue reported by User8 from recurring. What should you do?
- A. Apply a data loss prevention policy.
- B. Apply a retention policy.
- C. Review the audit log.
- D. Perform an eDiscovery Search and Hold
Answer: A
Explanation:
Overview
Contoso, Ltd. is a consulting organization that provides services to manufacturing businesses.
Contoso is a business partner with Fabrikam, Inc. and Trey Research.
NEW QUESTION # 13
You need to resolve the issue reported by User2.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 14
A company uses Exchange Online. The company enables Microsoft Office 365 Message Encryption (OME).
A user named User1 sends an encrypted email to a dynamic distribution group named DDG1. A user named User2 receives the email from DDG1 but is unable to open the encrypted email.
You need to resolve the issue.
What should you do?
- A. Instruct User1 to send the encrypted email to User2.
- B. Configure the MIME types that are associated with the default Microsoft Outlook Web App policy.
- C. Instruct User2 to upgrade their internet browser.
- D. Configure the scope of the address book policy to include DDG1 as a member.
Answer: A
NEW QUESTION # 15
You need to resolve the public folder issue reported by sales team users.
What should you do?
- A. Create public folders in Exchange Online.
- B. Run the Sync-MailPublicFolders cmdlet.
- C. Modify permissions for the public folder mailbox.
- D. Runtheset-MaiiPublicFolder cmdlet.
Answer: B
NEW QUESTION # 16
You need to troubleshoot the issue reported by the Fabrikam. Inc. administrator. What should you do?
- A. Perform a message trace.
- B. Perform pipeline tracing.
- C. Create a DLP policy detection report.
- D. Create a non-delivery report.
Answer: D
NEW QUESTION # 17
A company uses Exchange Online. The company enables Microsoft Office 365 Message Encryption (OME).
A user named User1 sends an encrypted email to a dynamic distribution group named DDG1. A user named User2 receives the email from DDG1 but is unable to open the encrypted email.
You need to resolve the issue.
What should you do?
- A. Configure the MIME types that are associated with the default Microsoft Outlook Web App policy.
- B. Instruct User1 to send the encrypted email to User2.
- C. Instruct User2 to upgrade their internet browser.
- D. Configure the scope of the address book policy to include DDG1 as a member.
Answer: A
NEW QUESTION # 18
You need to resolve the compliance issue.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Text Description automatically generated
NEW QUESTION # 19
You need to resolve the issue reported by User2.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface, text Description automatically generated
NEW QUESTION # 20
You need to troubleshoot the executives' archive mailbox issue. What should you do?
- A. Verify the MaxSendSize and MaxReceiveSize limits.
- B. Verify the mailbox storage quota limit.
- C. Create a mailbox usage report.
- D. Create a transport rule report.
Answer: A
NEW QUESTION # 21
A company uses Exchange Online. External sharing is disabled.
A user reports that they are unable to share their calendar with an external recipient.
You need to resolve the issue.
Solution: Grant anonymous permission to the user's calendar.
Does the solution meet the goal?
- A. Yes
- B. No
Answer: B
NEW QUESTION # 22
A company uses a Microsoft Exchange Server 2019 hybrid environment.
You observe that emails sent from the on-premises users are being journaled. However, the emails from users
in Exchange Online are not being joumaled.
You need to resolve the issue. You open the Classic Exchange admin center.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of
actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
Graphical user interface, text, application, chat or text message Description automatically generated
NEW QUESTION # 23
A company uses Exchange Online. The company configures a room mailbox named Room1 to use resource
delegates.
Resource delegates report that they are not able to approve meeting requests for Room1.
You need to ensure that resource delegates receive meeting request emails.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 24
A company uses Exchange Online. External sharing is disabled.
A user reports that they are unable to share their calendar with an external recipient.
You need to resolve the issue.
Solution: Instruct the user to add the external recipient as a delegate.
Does the solution meet the goal?
- A. Yes
- B. No
Answer: A
NEW QUESTION # 25
You need to resolve the retention issue reported by members of the compliance team. What should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct answer is worth one point.
Answer:
Explanation:
NEW QUESTION # 26
A company uses Exchange Online. The company creates a public folder mailbox named Pub1.
A user named User1 reports they are unable to access Pub1.
User1 reports they receive the following error message after you configure the permission on Pub1:
There is no existing permission entry found for user: User1
You need to resolve the issue. Which cmdlet should you use?
- A. Set-MailPublicFolder
- B. Update-PublicFolderHierarchy
- C. Update-PublicFolderMailbox
- D. Update-PublicFolder
- E. Set-PublicFolder
Answer: C
Explanation:
https://learn.microsoft.com/en-us/exchange/troubleshoot/public-folders/public-folder-permission-issues
NEW QUESTION # 27
A company uses Exchange Online. The company configures a shared mailbox named Shared for delegated access.
Delegates report that emails from February 10, 2022 through February 15, 2022 are missing from the shared mailbox.
You need to review the audit logs for the shared mailbox.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 28
A company uses a Microsoft Exchange Server 2019 hybrid environment. User mailboxes are hosted on the Exchange Server. You observe that user mailboxes are configured to automatically forward emails to external recipients. You need to identify which mailboxes are automatically forwarding emails. What should you use?
- A. a role assignment policy
- B. a mail flow rule
- C. an outbound spam policy
- D. an auto forwarded messages report
Answer: D
NEW QUESTION # 29
A company uses Exchange Online.
A user receives a non-delivery report when sending emails to external recipients. You perform a message trace and discover that emails are not being sent from the Exchange environment.
You need to identify the component that is causing the issue.
Which component is causing the issue?
- A. Anti-spoofing protection
- B. Mail flow rules
- C. Anti-phishing protection
- D. Connection filter policies
Answer: B
NEW QUESTION # 30
A company uses Exchange Online.
A user reports that an email from a specific sender is quarantined.
You need to review the quarantine details.
Which four actions should you perform in sequence? To answer, move the correct order.
Answer:
Explanation:
1 - Open the Microsoft 365 Defender portal.
2 - Select Email & collaboration.
3 - Select Quarantine and then select the message to review the quarantine reason.
4 - Select Review.
NEW QUESTION # 31
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