New Exams4Collection 220-1002 Exam Questions Real 220-1002 Dumps Updated on Nov 04, 2021 [Q51-Q76]

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New Exams4Collection 220-1002 Exam Questions| Real 220-1002 Dumps Updated on Nov 04, 2021

220-1002 Braindumps – 220-1002 Questions to Get Better Grades


Who Should Take CompTIA 220-1002 Exam?

The CompTIA 220-1002 exam is meant for beginner-level IT specialists and students who are getting ready for an exciting IT career as personal computer service technicians, help desk technicians, or other similar roles. Ideally, taking this test should be your first step when preparing for a career around the computer network, security, or cloud computing niches.


What Should You Know About Test Objectives?

The CompTIA Core 2 exam will address the following objectives:

  • Software Troubleshooting (26%);
  • Operating Systems (27%);
  • Security (24%);
  • Operational Procedures (23%).

 

NEW QUESTION 51
A smartphone user has been receiving unsolicited emails that contain Pl in the webmail inbox associated with the device. Which of the following steps should the user take FIRST to identify the cause of the issue?

  • A. Check the permissions on all installed third-party applications.
  • B. Delete the webmail account and create a new one.
  • C. Report the emails as spam.
  • D. Restore the smartphone to factory default settings.

Answer: A

 

NEW QUESTION 52
A technician recently built a gaming PC with a multicode CPU, 32GB DDR4 memory, a 1TB SSD. and a high-end GPU The technician installed the OS and a new game but noticed the frame-rate performance was much lower than expected Which of the following should the technician do NEXT to address the performance issues?

  • A. Update the device drivers
  • B. Defragment the drive
  • C. Download security patches
  • D. Install a higher wattage PSU.

Answer: A

 

NEW QUESTION 53
Which of the following filesystem types has native read/write support on all desktop operating systems?

  • A. NTFS
  • B. EM4
  • C. ReFS
  • D. FAT32

Answer: D

 

NEW QUESTION 54
A client wants a technician to create a PC naming convention that will make the client's PCs easier to track and identify while in use. Which of thefollowing naming convention formats should the technician follow?

  • A. Domain name, location, asset ID
  • B. Asset ID, MAC address
  • C. Location, RFID
  • D. Domain name, location, IP address

Answer: B

 

NEW QUESTION 55
Which of the following types of social engineering attacks can be prevented by the destruction of documents with personal or sensitive information?

  • A. Tailgating
  • B. Phishing
  • C. Dumpster diving
  • D. Shoulder surfing

Answer: C

Explanation:
Explanation

 

NEW QUESTION 56
Chief Information Officer (CIO) recently learned a critical update is required to secure several servers within the organization. The CIO asks a technician to:
* Deploy the patches to the environment following best practice protocols.
* Ensure the servers and applications are functioning properly after the deployment.
Which of the following steps will the technician most likely take NEXT?

  • A. Perform a risk analysis.
  • B. Document the changes.
  • C. Scope the change.
  • D. Develop a back-out plan.
  • E. Document the business processes.

Answer: E

 

NEW QUESTION 57
A technician is in the process of removing a recently discovered Trojan horse application from a users laptop.
Which of the following should the technician complete to prevent reinfection of the same machine?

  • A. Isolate the infected machine from all networks.
  • B. Reenable Windows System Restore after rebooting the device
  • C. Update the operating system and anti-malware signatures.
  • D. Research the symptoms to identify the threat.

Answer: C

 

NEW QUESTION 58
A small business has an open wireless network so vendors can connect to the network without logging in.
The business owners are concerned that a nearby company is connecting and using the wireless connection without permission. If the small business requires that the network remain open, which of the following configuration settings should be changed to address these concerns?

  • A. Firewall
  • B. Power levels
  • C. MAC filtering
  • D. Default SSID
  • E. Content filtering

Answer: B

 

NEW QUESTION 59
Which of the following Windows technologies can tender a file unreadable by anyone other the fole's creator?

  • A. Bitlocker
  • B. DEF
  • C. NTFS
  • D. EFS

Answer: C

 

NEW QUESTION 60
A customer's computer is having difficulty opening programs and regularly receives error messages regarding low system resources. Which of the following performance settings changes would BEST help customer temporarily until upgrade can be made?

  • A. Page-file size
  • B. Visual effects
  • C. Data execution prevention
  • D. Processor scheduling

Answer: A

 

NEW QUESTION 61
Which of the following devices provides protection against brownouts?

  • A. surge suppressor
  • B. battery backup
  • C. rack grounding
  • D. line conditioner

Answer: B

 

NEW QUESTION 62
A technician encounters a previously unidentified issue The technician conducts some research, finds a solution, and resolves the issue. According to best practices, which of the following should the technician do so the issue can be addressed if it is encountered again?

  • A. Email all the other technicians to explain the problem and resolution.
  • B. Enter the resolution in the ticket and close it.
  • C. Add the findings to the knowledge base
  • D. Inform the immediate supervisor about the findings.

Answer: D

 

NEW QUESTION 63
A technician is in the process of upgrading Windows 8 to Windows 10. The technician needs to make sure all of the applications, user profiles, documents, and PST files are preserved. Which of the following methods would the technician MOST likely perform on the computer?

  • A. Unattended installation
  • B. Clean installation
  • C. Refresh upgrade

Answer: C

Explanation:
D In-place upgrade

 

NEW QUESTION 64
A technician is decommissioning a workstation that contains Pll The HDDs cannot be used in another device, and all data must be destroyed Which of the following actions would BEST fulfill these requirements? (Select TWO)

  • A. Leave the drives in the workstation since it will be decommissioned
  • B. Physically damage the drives.
  • C. Send the drives to a certified third-party vendor for destruction.
  • D. Take a picture of the drives individually and their serial numbers
  • E. Set a complex hard drive password.
  • F. Perform a low-level format before removal

Answer: B,C

 

NEW QUESTION 65
An executive has contacted you through the help-desk chat support about an issue with a mobile device.
Assist the executive to help resolve the issue.
INSTRUCTIONS
Select the MOST appropriate statement for each response.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Let's take a look at your phone settings.


Please change the port number on your mail settings to 993.
Which of the following should be done NEXT?

  • A. Send an email to Telecom to inform them of the issue and prevent reoccurrence
  • B. Tell the user to take time to fix it themselves next time
  • C. Educate the user on the solution that was performed
  • D. Close the ticket out

Answer: C

 

NEW QUESTION 66
While attempting to install a new program, an end user is notified the workstation meets the memory requirements, but it does not meet the requirements for free space. Due to time constraints, the user needs a quick way to install and access the program. Which of the following is the user's BEST option given the situation?

  • A. Install to a USB drive
  • B. Install to a DVD-RW
  • C. Install to a network drive
  • D. Install to a secondary internal HDD

Answer: C

Explanation:
Explanation/Reference:

 

NEW QUESTION 67
Which of the following provide the BEST security for a server room? (Choose two.)

  • A. Biometric lock
  • B. USB token
  • C. Badge reader
  • D. Privacy window shades
  • E. Bollard
  • F. Cable lock

Answer: A,C

Explanation:
Explanation

 

NEW QUESTION 68
A technician is setting up a new corporate wireless network. One of the following requirements for the network is that connections must only be allowed for current account without giving a wireless key. Which of the following should the technician use?

  • A. WPA2
  • B. MFA
  • C. MAC filtering
  • D. RADIUS

Answer: C

 

NEW QUESTION 69
A user's mobile device appears to be losing battery life rapidly and often feels warm to the touch, even when it isput away.
The device is relatively new, so the user is concerned it is defective. A technician inspects the device and see the following:
Which of the following should be changed to resolve this issue?

  • A. Storage- Photos
  • B. Display - Brightness
  • C. Privacy - Maps
  • D. Mail - Work

Answer: B

 

NEW QUESTION 70
A company needs to destroy several SSDs that contain sensitive information. Which of the following methods is BEST suited for the total destruction of the SSDs?

  • A. Overwriting
  • B. Degaussing
  • C. Formatting
  • D. Incinerating

Answer: A

 

NEW QUESTION 71
A technician is investigating an application that has crashed on a workstation. The application is displaying a generic error. Which of the following tools should the technician use?

  • A. Task Manager
  • B. Performance Monitor
  • C. Component Services
  • D. Event Viewer

Answer: D

 

NEW QUESTION 72
A customer's computer was turned off overnight. When the customer restarts the computer, an advanced startup menu is displayed. The startup repair option is unsuccessful and causes the computer to reboot repeatedly until the advanced startup screen reappears. Which of the following should a technician attempt FIRST?

  • A. Go back to the previous build
  • B. Reset the PC
  • C. Perform System Image Recovery
  • D. Refresh the PC
  • E. Run System Restore

Answer: E

 

NEW QUESTION 73
A user's personal settings are not saving, and a technician suspects the user's local Windows profile is corrupt.
The technician wants to check the size of the ntuser.dat file, but It does not appear in the user's profile directory. Which of the following Control Panel utilities should the technician use to correct this?

  • A. Display Settings
  • B. Sync Center
  • C. Folder Options
  • D. User Accounts

Answer: C

 

NEW QUESTION 74
An employee contacts the help desk because the battery in a company-provided smartphone lasts only a short period of time when the worker is in the office. Which of the following would MOST likely reduce this symptom? (Select TWO).

  • A. Increase the frequency for syncing corporate email.
  • B. Increase the time to dim the screen automatically.
  • C. Disable 802.11ac and use mobile data exclusively.
  • D. Set the smartphone display to maximum brightness.
  • E. Connect to the office WiFi network automatically.
  • F. Close applications when tasks are completed.

Answer: E,F

 

NEW QUESTION 75
Which of the following is the MOST common method of allowing outside access through a wireless SOHO router for specific program access?

  • A. Increasing radio power levels
  • B. Creating a content filter whitelist
  • C. Enabling port forwarding
  • D. Properly placing access points

Answer: A

 

NEW QUESTION 76
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Certification Level

It's important to note that the A+ is an entry-level certification that addresses fundamental IT concepts at their most basic state. This certificate is opted by many candidates to successfully launch their careers in IT.

 

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